Here Was a Problem With Messages. You Need to Quit and Open Messages Again.
The Letters app makes sending and receiving iMessages on your Desktop a lot easier for Mac users. Yous don't accept to catch your phone but to send or reply to a message. But open the Messages app, type your message, and ship it just similar how you do information technology on your phone.
Some Mac users, though, have encountered a critical error when opening the Letters app after updating to Mojave. The Messages app hangs or crashes after a Mojave upgrade, making it incommunicable for the users to read their messages or send a answer. Because of this error, the Messages app freezes, can't sync, won't load new messages, gets stuck in updating status, or won't open at all.
This event is usually accompanied by the following mistake message:
An internal Messages fault occurred.
At that place was a problem with Messages. You need to quit and open up Letters again.
However, quitting the app doesn't help. Users who have encountered this error reported that the aforementioned message would appear every time they effort to open the app. They have reported this error to Apple Support, and the team has acknowledged it every bit a bug related to Mojave. Some of them tried to downgrade to High Sierra and found no mistake when using the Messages app.
The engineers at Apple are already aware of the bug and are working on a patch to resolve the consequence. There is no update, though, on when the official prepare will be released. Instead of waiting for the official set, you can utilise the solutions below to resolve this trouble.
How to Fix Messages App Crashes Afterward Mojave Update
If your Letters app freezes after a Mojave update, the first stride you should do is to log out and quit the app completely. Force-quit Messages if necessary. Deleting your Mac'south junk files using Outbyte macAries would make troubleshooting easier and faster. Next, reboot your Mac to refresh macOS before you start fixing the Letters app.
Ready #1: Log Out Then Log Back Into Your Messages App.
If you are able to open the letters app, log out of your account by clicking Messages at the top menu. From the dropdown menu, click Log Out. Close the app completely, then launch it once again. Sign back in past clicking Messages > Log In. Your messages should exist reloaded later on signing in. Expect around to see if everything is working fine. If you run into whatever problem, and then leap to the other fixes below.
Prepare #2: Cheque Your Date and Time Settings.
Incorrect appointment and time information may cause your Letters app to human action up. Check your date and time settings to brand certain they are consistent with your location, especially later a major arrangement update. At that place are instances when these settings are affected during the update, causing errors not only for the Messages app but other programs as well.
To check this:
- Go to Apple tree menu > Arrangement Preferences > Date & Fourth dimension.
- Click on the Time Zone tab.
- Tick off Prepare engagement and fourth dimension automatically if the checkbox is unchecked.
- If it is, click on it to unselect the option. Wait for a few seconds before checking the box once again.
- Enter your admin password if prompted.
Afterward making certain that your reckoner has the right date and fourth dimension, restart your operating organisation and check whether the Letters app is back to normal.
Fix #3: Boot Into Condom Fashion.
Temporary files, installation software, and other organization caches might still be stored in your Mac later on an update. Restarting in Condom Manner tin can help eliminate these unnecessary files that might exist interfering with your Mac's processes.
To boot into Condom Mode, follow these steps:
- Restart your Mac, so hold the Shift primal immediately later on y'all hear the startup audio.
- Release the Shift button when you lot see the login screen.
- Launch the Letters app while in Safe Fashion and see if it's working as it should.
Fix # 4: Delete Preferences, Cache, and Chat Database.
The Messages app stores information in various location on your Mac. All these files must exist deleted, then your app can offset from scratch and get rid of any errors that are plaguing it.
To delete these files, follow the steps enumerated beneath:
- Close the Messages app.
- Open Finder and concur Options while clicking Become from the superlative card. This should reveal the Library binder.
- Click Library, then search for the Preferences folder.
- Look for whatsoever of these .plist files:
- com.apple.imagent.plist
- com.apple.imessage.bag.plist
- com.apple.imservice.iMessage.plist
- com.apple.iChat.AIM.plist
- com.apple.iChat.Jabber.plist
- com.apple.iChat.plist
- com.apple tree.iChat.StatusMessages.plist
- com.apple tree.iChat.Yahoo.plist
- Back up these .plist files by copying them to the Desktop.
- Motion all these .plist files to the Trash afterwards. This volition clear previous settings and preferences of the Messages app.
- Go back to the Library folder and delete the following files:
- Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
- Caches/com.apple.Messages
- Containers/com.apple.corerecents.recentsd
- Containers/com.apple tree.soagent
- Containers/com.apple.iChat/Data/Library/Caches
- IdentityServices
- Look for the Messages folder within the Library directory and move the whole folder to the Trash.
- Next, launch Terminal by searching for it via Spotlight or going to Finder > Go > Utilities.
- Stop the IMDPersistenceAgent process by typing in this command: killall IMDPersistenceAgent.
- Type in this command in the console: rm -rf ~/Library/Caches/com.apple.Messages. This command should delete all cached information of the Letters app.
- To delete the chat database, enter this command in the Terminal window: rm -rf ~/Library/Letters.
- Enter this command to clear the preferences cache: killall cfprefsd.
Close everything and restart your Mac. Launch the Messages app to see if information technology is now working properly.
Set #5: Disable Messages in iCloud Settings.
Just similar the iPhoto Library, Letters in iCloud ensures that all your messages are synchronized beyond all your devices. However, several users noted that the error seems to exist caused by this characteristic.
To disable this feature on your Mac, follow the instructions below:
- Open Messages, then choose Letters from the top menu.
- Click on Preferences > Accounts.
- Choose iMessage from your listing of accounts.
- Uncheck Enable Messages in iCloud.
- Choose either Disable All or Disable This Device.
Shut Messages and re-open the app to run into if this solution worked.
Final Thoughts
Information technology can be annoying when the Messages app hangs or crashes after upgrading to Mojave considering you lot can't read or transport messages on your Mac. Even so, dealing with a faulty congenital-in macOS app, such as Messages, can be tricky considering y'all tin can't only uninstall then re-install it. If you try moving Messages to the Trash, you lot'll get an error bulletin saying that you can't uninstall the app considering it is a critical part of the macOS system.
Instead of waiting for Apple to fix this bug, you can effort the workarounds suggested above to become your Letters app working smoothly again.
Source: https://softwaretested.com/mac/what-to-do-when-messages-app-hangs-or-crashes-after-mojave-upgrade/
0 Response to "Here Was a Problem With Messages. You Need to Quit and Open Messages Again."
Enviar um comentário